Refund Policy

Refund and Cancellation Policy - Online Subscription

Although we strive for excellence and try to keep all our customers satisfied at all fronts, in unfortunate case of customer dissatisfaction we do not shy away from refunding your money.

We offer 100% refund — No Questions Asked

We take pride in offering the most reliable and authentic data. But if you find the data wrong, feel free to raise a refund within 15 days.

How to Claim Your Online Subscription Refund

Visit My Account page and cancel your subscription. This option will be valid and visible only for 15 days from date of subscription.

Foundation of Trust and Honesty

We go an extra length in building trust and long-term relationship with our clients. We believe in a mutual faith and expect all your refund requests to be genuine, credible, authentic, and honest. All such requests are entitled for a 100% refund.

Your Satisfaction Comes First

Although there are no explanations needed for a refund in genuine cases of dissatisfaction, we’ll be thankful if you share the reasons for concern, as it will help us to understand where exactly we failed to serve you. Our goal is your 100% satisfaction, hence we constantly improve our services through the feedback we get from our customers.

We have always striven to structure our company around client satisfaction and long-term relationships. The money-back guarantee is only one of the many measures we take to ensure you enjoy excellent service in a risk-free environment.

Refund and Cancellation Policy - Offline Subscription

We operate in an unpredictable and difficult environment; still we have consistently performed for the last 24 years and are 100% confident of our ethical values, reliability of our systems, people ∓ we back our services with a 30 day refund policy up to Rs. 25,000 with following terms and conditions.


  • All fields in each record are 100% true and authentic as reported by Govt. sources.
  • 100% of information as reported by Govt. sources to us is provided.
  • No tampering has been done by InfodriveIndia staff.
  • Data is not recycled by chnaging date.
  • Data belongs to same port for which it is ordered.


Information collected is on best effort basis, InfodriveIndia is a news aggregator and NOT the primary producer hence following exclusions are applicable.

  • 100% coverage of all records/shipments.
  • Absence of any specific information e.g.: Exact Size and specification, complete product description, Email.
  • Complete Names in full form, Addresses, phone nos etc.
  • Errors in data due to malfunctioning of Customs EDI systems, software and Servers. (Example:- Bull dozers imports reported in Delhi Air).

Infodrive India makes all efforts to provide an error free and timely reports, however the data is based on Govt. sources and Infodrive India does not take any responsibility for its correctness, completeness, changes in formats, timely availability, etc. No liability including, but not limited to refunds, is assumed toward readers/subscribers in event of any such issues.